Workhorse is a cloud-based application platform for small businesses. It allows us to deliver a wide variety of operations and office management applications to industries as varied as recruitment, events, marketing and manufacturing.
We have a growing customer base and have recently secured additional funding to further develop the Workhorse architecture and accelerate our growth.
ABOUT THE ROLE
We are looking for a dynamic Application Support Analyst to join our small team at the start of a very exciting journey. It will be hard work but the reward will be in having a key role in a high growth, start-up business. You will be involved in ensuring our clients understand and operate their systems correctly and in testing any changes to the system.
This is a permanent, full time role. We have an office in Horsham and there will be some flexibility to work from home.
You will be part of the Client Delivery team, initially working alongside the other team members to understand how our Client Onboarding and Client Support functions run. In addition, you will learn how to manage, translate, define and test client requests. When you are fully embedded in the role, you will be expected to work on these tasks independently and liaise directly with our customers.
As a business we pride ourselves on the strong relationships we have built with all our customers and as a result we are delighted to be able to retain our strong customer base.
This ‘Success Profile’ defines key elements of what a Business Analyst looks like at their very best.
Applications with CV and covering letter to firstname.lastname@example.org
More details here: Application Support Analyst 2020